The Power of Agility: Pivoting and Thriving in a Time of Uncertainty

‘Agility is the ability of an organization to renew itself, adapt, change quickly, and succeed in a rapidly changing, ambiguous, turbulent environment.’ Mckinsey & Company In a matter of weeks, our world was turned upsidedown. And, rapid change became the new norm. The covid-19 global pandemic altered the world’s socio-economic context. It created uncertainty for…

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How to Create a Great Culture That Drives Performance

What is organizational culture? And, how is it linked to performance? Research shows that companies with great organizational cultures outperform their competitors. For example, James Heskett, professor at Harvard Business School and author of ‘Culture Cycle’ found that companies with ‘remarkable’ cultures performed 20% to 30% better. Why? Because in these companies employees were happier, more productive, and less…

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Cracking the Code on Measuring Inclusion

How to Measure Inclusion effectively, Irlana Ho, Culture Pivot Organizational Solutions

During one of my recent workshops, someone asked ‘How do we know we’ve achieved ‘inclusion’? Whether you’re in a community setting or a business organization, we often wonder the same thing. While we know the only way to improve something is to measure it, formulating meaningful metrics can be tricky. This is especially true when…

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